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We’re here to get your retirement back on track.

So you work on a “no win no fee” basis?

There are no up-front fees, the only fees you may have are if you do not cancel within 14 days of signing the Terms & Conditions. Our service fee is 15%+VAT of your gross compensation and our cancellation fee is a minimum of £60 (inclusive of VAT) per hour.”

What if you don’t succeed with the claim?

You do not pay anything!

What are your charges?

If we succeed in securing pension or SERPS compensation at what we feel is an appropriate amount, we charge 15% + VAT (i.e. 18% in total). By way of example, if we secure you compensation of £50,000 you would pay us £9,000 including VAT.

What happens next?

Once we have completed our enquiries, if we feel that your pension claim has a reasonable or better chance of success, we make a complaint to the firm who gave you the advice. In some cases, we may make a claim against more than one individual or firm. We will always keep you updated at all times.

What is the second stage of the process?

After receiving the documents back signed we then look at the facts and if we believe you have a claim for compensation, we then book a telephone appointment to go through additional questions regarding your claim.

How do I start a claim?

You start with a simple phone call or email to us. At your convenience we will book a telephone appointment with yourself, where we assist you to complete a fact find which takes around 15 minutes. We then send the fact find and pre-contract information out to you by post or e-mail along with the Terms & Conditions and Letters of Authority. Once you have read and understood the documents if you still want to pursue a pension claim you simply sign and send it back to us in the pre-paid envelope provided.